//joy//

Journeys must start somewhere.

A nonprofit director faced a difficult donor conversation, unsure if the person would continue to give. She sought advice on how to handle the meeting and heard: “No matter which way it goes, say thank you. Thank you for continuing your support or Thank you for supporting us for many years.”

She felt relief like a cool breeze, then dialed the phone.

A thousand miles away, a man interviewed for a promotion and awaited the outcome. He felt anxious about how to handle the call and asked for suggestions. “Either way say thank you; for the new job or for the opportunity to receive consideration.”

Another cool breeze blew.

Saying “Thank you” shows gratitude. And gratitude is a key indicator of joy. And joy is not determined by circumstances -- if a donation happens or a job offer materializes -- or any other winds of change that blow your way.

Our world needs more joy, deep joy. Does it really start by saying thank you? Yes, according to ancient wisdom:

“For the mouth speaks what the heart is full of.”

©Copyright 2021, David Staal, all rights reserved